FAQ

What is Air2AirTV.com?

Air2AirTV.com is a digital aviation television network delivered via the Internet. Our mission promise is to entertain, inspire, and inform all who have an interest in people, planes, and patriotism.

 

Will new content be added and how often?

New content will be added monthly. Announcements will be made via email to subscribers, plus on various social media sites.

 

What does a Air2AirTV.com subscription cost?

Air2AirTV.com currently offers two subscription packages: Alpha Level and Bravo Level.

  • Alpha Level provides access to all titles and is billed at $19.95 annually. Twelve months all titles 7-day free trial. Best deal - 3 FREE months.

  • Bravo Level provides access to all titles and is billed at $1.95 once a month.

  • Cancel anytime.

 

How do I subscribe?

To create an account choose Alpha Level or Bravo Level and then click the red “Details Button." Add Customer and Payment information and submit order. Enjoy over 500 hours - 1,100 titles. To navigate more precisely, click on the Program List icon at the top of the Homepage and choose from over 10 categories - The Complete Fleet, The Pilots Logs, WWII Theater etc.


How does the billing work?

Air2AirTV.com will automatically bill subscribers depending on the subscription plan chosen. The billing cycle begins on the day that you sign up for a Air2AirTV.com subscription. 


How do I update my account information?

To update your account information, login and click on the "Dashboard" top right of the homepage. Within the dashboard, click SETTINGS, you can edit your name, email, credit card and password.

To Edit-

PROFILE:  Sign in > Log in > Dashboard > Profile - Avatar/Email/Full Name > Save Changes.

PASSWORD:  Sign in > Log in > Dashboard > Password - Current Email/New Email > Save Changes.

BILLING: Sign in > Log in > Dashboard > Billing - Payment Method > Remove Card > Add Another Card > Save Changes.

How do I buy a Gift Card?

There are a number of ways to Buy an Air2AirTV Gift Card:

Either logged in or logged out, customers can scroll down to the top or end of any of your pages and click on Buy a gift card.  Also, when logged out, scroll down the homepage and click the red button - CLICK HERE to Buy A Gift Card.

Enter email address 

Click Amount

Enter billing information

Click buy gift card


How do I Redeem a Gift Card?

Once a customer buys a gift card, they will receive an email with the following information: 

This email can either be forwarded to the intended recipient of the gift card, or the customer can simply share the link and code with the person to whom it is intended for. The buyer should not redeem the gift card unless they are the intended recipient. 

To redeem the gift card, the customer will: 

1. Access the link provided in the email, which will take them to the redemption page. Once on the page, they will need to input the code and click Continue.

2. If they are a new customer on your site, they will need to sign up. However, if they already have an account, they can simply log in. 

3. After signing up or login in, they will be redirected toward your subscriptions or plans page. They will choose a plan and start the checkout process. 

4. The gift balance will be applied towards the purchase they selected. If the chosen plan is more expensive than the gift balance, then they need to add their payment info as well. To purchase, click on Complete. 

NOTE: Even if the gifted amount is equal to or greater than the selected plan, FlyingTV will still ask for their card information if your plan has a trial period. The customer can ignore the request to add their card info and click on Complete to have access to your store, or they can insert their billing details knowing that they won't be charged. Either way, the customer will enjoy your content without additional charges. 

How Customers Redeem Coupon Codes?

During the checkout process, customers can enter a coupon code in order to receive their discount. Customers can enter one coupon code per purchase.

Depending on the device being used, the checkout experience and placement of the coupon code field may vary. It is important to inform customers about the coupon code location to ensure they are able to enter their code before completing checkout.

Desktop browser - The coupon code field will appear on the right side of the final checkout page.

Checkout with coupon

Mobile Browser - On phones and some tablets, the coupon code field may appear above the credit card information fields.

Checkout on mobile device


In-App Purchases
- Coupon codes cannot be redeemed via in-app purchases through apps. This is due to the payment being processed by a different system.


How do I start watching the videos?

In order to fully experience what Air2AirTV.com has to offer, you will need to sign up and create an account.

 

Can I watch instantly on my computer?

Yes. Simply log in and press play on any movie to instantly watch it online on your internet connected Mac or PC.

Air2AirTV is only accessible via an internet browser (i.e. Chrome, Firefox, Safari). All Air2AirTV sites are mobile friendly and can be accessed in a browser from computers, smartphones, or tablets.

 

How can I enhance my viewing experience?

The Uscreen player is now available in multiple bitrates (quality settings). If you are watching on a mobile device, the bitrate will adjust automatically. If you are watching on a laptop/desktop computer, you can adjust the bitrate - Auto, 1080p, 720p, 540p, 360p. Video quality of programs may vary due to age and production factors (For example, programs produced prior to 2000 may not be as clear and sharp as programs produced for High Definition in 2018). Some programs are rebroadcasts for fair use in the interest of wider public dissemination of news and important events, and education.

 

Can I watch instantly on my smartphone or tablet or home television?

Yes. You can watch on your iPhone, iPad or Android device. Search Air2AirTV, click GET and download app:

APPLETV

IPHONE

ROKU

AMAZON FIRE TV

ANDROID TV AVAILABLE AT GOOGLE PLAY

Smart TV Devices (under development)

For Example: How do I download the Air2AirTV App on my AppleTV? (4th Gen. and above)

Launch the App Store app from your Home screen. (the blue app with the "A" on it).

Make sure you're on the Featured tab.

Search "Air2AirTV" and Navigate to an app you want to download.

Click on the app icon.

Click on Get for free (or free with in-app purchase) apps.

Click to confirm.


How do I AirPlay my computer screen to Apple TV?

With AirPlay Mirroring, you can choose to mirror your Mac display to your Apple TV at your Mac's native resolution or your HDTV's native resolution, or you can simply extend your laptop/desktop to add your HDTV as a second monitor. Click on the AirPlay icon on the right side of your Mac's menubar. Click on Apple TV from the dropdown. (If you have multiple Apple TV's in the vicinity, choose the one you want to use right now.) Make sure your computer audio is on and turned up.



How do I download videos and watch offline?

At this time, we do not allow our videos to be downloaded. We protect and stream all content via an encryption protocol to protect against download and theft. All videos downloaded on branded apps are secured as well.

 

I’m having issues streaming the videos, what do I do?

We suggest taking the following steps:

  • Check to make sure you are connected to the Internet

  • Refresh the page

  • Log out and log back in

  • Send us an email at sleepingdogtv@gmail.com if the issue is not resolved.


Closed Captioning?

Captioning may be necessary and to make audio and audiovisual information and communication accessible to people who are deaf or hard of hearing in a wide range of situations. Air2AirTV.com and its video platform USCREEN are continually striving to improve its close captioning efforts. Currently, the videos that have the CC symbol at the bottom of the screen can play closed captions in English.

 

What does Air2AirTV offer? 

OVER 1,500 TITLES TO CHOOSE FROM

Air2AirTV.com will give you unlimited access to our ever-evolving TV quality aviation programming. New content is refreshed regularly.

The Complete Fleet: Nearly 150  video presentations of airplanes of all kinds - Vintage to Aerobatic; Certified to Experimental; Light Sport to Warbirds; airliners to space ships.  Breathtaking HD air to air footage. Complete documentaries, short-form  profiles and more.

The Pilots Logs: From the Wright Brothers to space travelers and all the different pilots in between. Videos, biographies and interviews with over 100  pilots - the celebrated, as well as the quiet neighbor you didn’t know was a pilot. 

WWII Theater: Perhaps the most complete collection of World War II aviation documentation available anywhere. On FlyingTV you will find hundreds of hours of  original documentaries, biographies, historic videos, training videos, captured enemy videos, gun camera footage, personal photo and video collections and more.

History: It’s very possible that in aviation, more significant historical events have been compacted into a shorter time period than in any other area of human endeavor. We flew from Kitty Hawk to the surface of the moon in just 66 years! One lifetime! Many of the people and airplanes central to hundreds of historical aviation milestones, are still with us.

Airshow! From the Wright Brothers, Glenn Curtiss, and Louis Bleriot’s first public demonstrations of machines that could fly, to today’s Oshkosh Airventure, the International Paris Airshow and Reno National Air Races, we remain captivated by sky dancing and sky dancers. That’s because we know airshows are not circuses. They are demonstrations of human ingenuity, creativity and courage. And they are amazing glimpses into our future. FlyingTV covers all aspects of airshows - the history, the barnstormers, the aircraft, the pilots, the military teams and more.

Welcome Home: The Vietnam Diaries. Accounts of Vietnam service in the words of those who lived them. Original, exclusive interviews with Medal of Honor recipients, POWs and those who simply did their duty. Never before seen insights into the War and the times in which it was fought  …  not from politicians or pundits, but from those who served. 

Aviation Live! Access to nearly 150 live presentations and eventsproduced and  streamed by FlyingTV in recent years.  From the complete collection of Warbirds in Review, the highly acclaimed series produced every year during Oshkosh, to airshows, memorials and other special aviation events. Warbirds In Review poster pictures courtesy Paul Bowen, Scott Slocum, Erin Brueggen and Chris Miller.  


Renewal Information

AUTOMATIC RENEWAL DETAILS: Your subscription will automatically renew yearly unless you notify us of your intent not to renew prior to the end of the then-current subscription year. Subscription years begin on the date that you subscribe and on each yearly anniversary thereafter. Before the start of each renewal period, you will be sent a reminder notice stating the term and rate then in effect.

If you do nothing, your credit/debit card will be charged. You may cancel at any time by giving notice of your intent not to renew at the end of any subscription year by emailing sleepingdogtv@gmail.com or by navigating to your: ACCOUNT>DASHBOARD>PURCHASES>CANCEL MEMBERSHIP. Do not worry, if you miss the due date and you get charged for another year and you want to cancel subscription, contact us at sleepingdogtv@gmail.com and we will give you a full refund.


How do I cancel my Air2AirTV.com subscription?

Click the red "Sign In" button on the top right corner of the website to login. Once you have signed in, click on the red "Dashboard" button, which will take you to your account page. Click on the Purchases next to the Profile button at the top of the page and then Cancel Membership at the middle of the page. ACCOUNT>DASHBOARD>PURCHASES>CANCEL MEMBERSHIP.

Last Updated January 1, 2024.